Contact Us

Sweepstakes Casino is an independent research and comparison site covering sweepstakes and social casinos in the US. If you have a question about how we cover new sweepstakes casinos, spotted something that needs updating, or want to tell us about a platform we haven't reviewed yet, this is the right place to start.

What we can help with

Our team reviews sweepstakes casino sites, tracks new launches, and keeps our rankings and offer details current. We're happy to hear from readers on topics like:

• Corrections to bonus terms, eligible states, or other details on a review
• Suggestions for new sweepstakes casinos to research and add to our comparisons
• Feedback on how we explain the Gold Coins and Sweepstakes Coins model
• General questions about how our site works, including how we're funded

What we can't help with

We're a comparison and review publisher, not a casino operator, payment processor, or regulator. That means we're not able to:

• Access, verify, or make changes to your account on any sweepstakes casino site
• Process redemptions, refunds, or prize payouts
• Resolve identity verification or KYC issues tied to a specific operator
• Give legal advice on whether a particular platform is permitted in your state

For any of the above, the fastest route is the support team of the operator itself — most sweepstakes casinos, including those featured on this page such as Crown Coins, SplashCoins, and McLuck, list dedicated support contacts and help centers within their own sites or apps. Account-specific issues, redemption status, and identity checks all need to go through the operator that holds your account, since we don't have access to any customer's account, balance, or transaction history.

Before you reach out, a few things worth checking

A lot of common questions can be answered without waiting on a reply. If you're trying to work out whether a sweepstakes casino is available where you live, most operators publish a list of eligible and excluded states directly on their site — this is worth checking first, since availability changes and some states restrict or prohibit sweepstakes casino models entirely. If your question relates to how bonuses, Sweepstakes Coins, or redemption limits generally work, our reviews and comparison pages walk through those mechanics in detail. And if you're concerned about your own play habits or want tools to manage your gaming, our Responsible Gambling page has resources worth reading first.

How our editorial process works

Readers sometimes write in to ask how we decide our rankings, so it's worth stating plainly here: our ratings are based on research into each operator's welcome offer, game library, redemption process, and stated terms. Commission from any operator we link to never determines placement on our lists — a site with a smaller or no affiliate relationship can still rank above one that pays us, and vice versa. You can read more about who's behind the site on our About Us page, and the full terms governing use of this site are laid out on our Terms and Conditions page.

A note on age and eligibility

This site, and the sweepstakes casinos it covers, are intended for adults only. Most operators require players to be at least 18, though some set the minimum age at 21 either nationwide or in specific states. If you're contacting us with questions related to account eligibility, be aware that age and identity verification requirements are set and enforced by each individual operator, not by Sweepstakes Casino.

Getting in touch

Use the contact details provided elsewhere on this site to reach our editorial team. When writing in, it helps to include which page or operator your question relates to, along with any specifics (such as a state, a bonus term, or a date you noticed something) so we can look into it properly. We read every message, though response times can vary depending on volume.